Knowledgebase

Articles

 Can I Change My Billing Cycle?

If you are interested in changing your billing period (between monthly, quarterly, semi-annual,...

 Can I Upgrade or Downgrade My Plan?

Most of our hosting plans you can easily upgrade or downgrade your account through our Client...

 Does FullHost Collect Tax?

FullHost is GST registered and collects GST and HST on on all services for any order from Canada....

 How Do I Pay My Invoice?

Under ‘My Invoices’ in your account, click on 'View Invoice'.  You have the option to choose...

 I Want To Designate Someone Else To Be The Billing Contact.

Anyone can be assigned to be the default billing contact.  On the top right of the client area,...

 If I Choose To Terminate My Service Prior To The Renewal Date, Will You Provide A Refund?

No, unfortunately FullHost does not provide prorated refunds for any service.

 What Type of Billing Terms Are Available?

Hosting products offer monthly billing and advanced billing options with 3, 6, and 12 month...

 When is FullHost’s Billing Date?

The billing date depends.  It corresponds with the day of the month that you receive...

 Where Can I Find My Payment History?

All bills are available for viewing under ‘My Invoices’.To pay any outstanding invoices, please...

 Which Payment Methods Do You Accept?

We currently accept Payments through Paypal and by Credit Card and you can select either payment...