Management Portal

The Management Portal is the admin portal that controls and monitors the users and the usage of File Sync and Share. You are able to see various options in the management portal like monitoring, units, company management, reports, and settings.

Monitoring helps provide the information about the usage and the audit logs. That is the number of users that has been configured, and the usage about the cloud storage.

Configure Service that is seen on Monitoring section, will directly launch you in to the File Sync and Share dashboard.

Audit Log: All management actions carried out by users are listed together with associated activity events on the AUDIT LOG page.

By clicking on the 'Event" you will be able to see the detailed information like the date, IP address, name of the user who participated in the event. On the bottom side you will also see a small description of the occurred event. For example: User was created, User was deleted, Quota was reached, etc.

Units: you can view the users separately and manage them.

Company Management is where you will see the users set up and the status of the user, whether 2FA is enabled, login username, and roles.

Users:

Clicking on a user, you will see the option to disable and enable them.

Deleting a user: To delete a user you will have to disable the user first and click on delete option. After entering your Login ID, the user will be deleted from your portal.

Recover a user: To recover a user just click on the three dots and click on recover. The user will be recovered in the same state they were in before being deleted. The user will also be disabled upon recovery. Note that you can enable the user in the user list at any time.

Admin User Privileges

The admin user can reset the password for the user, reset 2FA, and well as change the status of user accounts.

Clicking on any user will provide granular information like the services and roles and can manage the quota. It also provides options to edit the general information so that you can update the login name, email address, and other account related information.

Generating a Report

Report allows you to generate on demand or schedule the usage report and send it to the registered email address.

A scheduled report covers service usage metrics for the last full calendar month. The report is generated at 23:59:59 (UTC time) on the first day of the month and sent on the second day of that month to the administrators of the tenants who have the “scheduled usage reports” options enabled.

You can generate on demand report using Ad hoc options, where you will be provided with the option to generate the current usage, or summary for period, that is the report that contains service usage metrics for the end of the specific period, and difference between the metrics in the beginning and at the end of the specific period.

You can also have a day -by-day for period, and this report contains the service usage metrics and their changes for each day of the specific period.

To get the report, all you must do is go the Management Portal > Reports > Usage >> AdHoc

Choose the usage report option needed >> Click Generate and Send

The email with the report details and attachments will be sent to the registered email address.

Executive Summary Feature

Acronis Cyber Protect Cloud offers an "Executive Summary" feature within the Management Portal. This feature is designed to provide MSPs (Managed Service Providers) with a high-level overview of your environment. It generates a concise report summarizing key metrics related to a client's cybersecurity environment protected by Acronis Cyber Protect Cloud. Offers customizable widgets to highlight specific areas like backups, disaster recovery readiness, antimalware protection, and vulnerability assessments.

• Creating and Customizing Reports: Administrators can create reports, select relevant widgets, and define the time frame for the data presented.
• Scheduling Reports: Reports can be scheduled for automatic generation and delivery to designated recipients at regular intervals.
• Sending Reports: Reports can be sent manually or automatically to clients via email.

Settings

Two factor authentication

You can enable two-factor authentication for your organization. To enable two-factor authentication for your tenant in the management portal, go to Settings > Security. Slide the Two-factor authentication toggle, and then click Enable.

Login Control

You can restrict access to the web interface by giving a list of IP addresses from which users are permitted to login. This limitation also applies to API-based access to the administration portal.

To add an IP address.

• Log in to the management portal.
• Click settings > Security
• Enable login control
• In Allowed IP addresses, specify the allowed IP addresses. You can enter any of the following parameters, separated by a semicolon:
  • IP addresses, for example: 192.0.2.0
  • IP ranges, for example: 192.0.2.0-192.0.2.255
  • Subnets, for example: 192.0.2.0/24