We recently were informed by one of our vendors that we utilize for providing tool and requirements for meeting the ICANN (and other) registration requirements that for a period of time that the transfers that were initiated in to FullHost did not have the necessary requirements met to validate the transfer, as required.
When a domain is transferred in, one of the ICANN requirements is to send an email to the registered contact to verify and validate the registrant contact records and that this was in fact initiated by you.
This issue has been resolved, however starting April 1st, 2024, the emails that should have been received have gone out. As a result, a number of our clients will be receiving emails that normally only are sent out either when a domain is registered, when it is transferred in, or when a change is made to the registrant contact information.
We will be additionally contacting you through the contact records on your client account to alert you to this requirement. If this is not completed within 15 days of the email out, the domain will be temporarily suspended until that action is completed.
As we work through managing this process to ensure that there are no interruptions to you, we will be taking actions to ensure what we can do to prevent any service disruption.
- Tuesday, April 2, 2024
